A KFC in Sheffield has been slammed by reviewers on TripAdvisor, with one diner labelling it the “worst KFC in history.”
Based in Drake House Retail Park, the restaurant is ranked 216 out of 216 ‘Quick Bites’ in Sheffield.
And it has an average rating of 1.5, based on its 43 reviews.
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While it should be noted there is one Excellent Traveller rating, as well as five Very Good ratings, from between 2015 and 2016, many more recent reviews do not reflect favourably on the restaurant.
One reviewer, who visited in June 2021, branded the food “unfit to eat.”
Annt20182018 said the Chicken Fillet they were served “must have been around for a very, very long time” and that the quality of the food was “an absolute disgrace.”
Though a replacement was offered, the customer declined in favour of a refund, according to the review.
The portion sizes, particularly the chip count, was mentioned in many different reviews.
And several people complained about the “poor quality” of food.
One reviewer went so far as to call the restaurant the “worst KFC in history.”
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879stewartr claims several ordered items were not delivered, including drinks and sides, meaning they ended up paying £30 for “10 bits of chicken that was horrible and went in the bin and 10 chips.”
Another visitor who did not enjoy their visit called their experience “shocking.”
Reviewer timrV7893PR explained they visited to try to order food but left after waiting 15 minutes for counter service.
One of the photos included in the restaurant’s TripAdvisor reviews
The review continued: “To top it all today the two staff members preparing orders, for collection by the various couriers, both had masks on. One partially had her mouth covered but not her nose, the other had her mask round her chin. Obviously both were very close to the meals they were preparing.”
“Will never go back again,” it concluded.
A KFC spokesperson said: “Our Drake House restaurant has a 5* hygiene rating but we know this isn’t always reflected in reviews online and the team are working hard to improve these. We know we don’t always get it right, and when we don’t, we really appreciate it when our guests tell us so we can get it right next time.”
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